Start syncing your Freshdesk data into Ragie by following the steps below:

Creating a Connection

Select Freshdesk from the New Connection dropdown in the top right
Select an API key from the dropdown at the top. All documents created by the connection will be attributed to the selected API key.
Fill out any metadata you want to associate with the data. You can use this to filter the data later. This is in JSON format. You can leave it blank, or you could set it to something like
```
{
  "company": "acme"
}
```
Select an Import mode. This is only applicable to PDFs. Fast only extracts text, but Hi-res also extracts images and tables. Fast can be up to 20x fast than Hi-res
Click "Create Connection" at the top right.

You will be taken back to the connectors page, and the system will schedule a sync process for you as soon as possible.

What is synced?