Freshdesk
Start syncing your Freshdesk data into Ragie by following the steps below:
Creating a Connection
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Select Freshdesk from the New Connection dropdown in the top right
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Select an API key from the dropdown at the top. All documents created by the connection will be attributed to the selected API key.
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Fill out any metadata you want to associate with the data. You can use this to filter the data later. This is in JSON format. You can leave it blank, or you could set it to something like
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{ "company": "acme" }
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Select the import mode
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Click "Create Connection" at the top right.
You will be taken back to the connectors page, and the system will schedule a sync process for you as soon as possible.
What is synced?
- Articles
- Tickets
Updated 5 days ago